iPhone 7 – No Service

Applies to:

  • iPhone 7
  • iPhone 7 Plus

Component affected:

  • Qualcomm chip

Symptoms:

  • No Service
  • Non functioning microphone

Apple Repair program:
Started: February 2, 2018
Ended: Program still active
Archived URL: https://web.archive.org/web/20180202225808/https://www.apple.com/support/iphone-7-no-service/
Current URL: https://www.apple.com/support/iphone-7-no-service/
The program covers affected iPhone 7 devices for 3 years after the first retail sale of the unit.

The Issue:
A component on the logic board fails.

The Fix:
Back up your data and have Apple replace the device. This should be a valid fix until at least February 2021.

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